Warranty Policy

Thank you for choosing our mobile accessory brand! We stand behind the quality of our products and want you to be completely satisfied with your purchase. 

Here is our warranty policy:

Limited Warranty

Our mobile accessories are covered by a limited warranty for a period of one year from the date of purchase. If during this period you experience a defect in materials or workmanship, we will repair or replace the product at no cost to you. This warranty is valid only for the original purchaser and is not transferable.

Exclusions and Limitations

This warranty does not cover damage caused by misuse, abuse, accident, modification, or unauthorized repair. It also does not cover normal wear and tear or cosmetic damage, such as scratches or dents. In addition, this warranty does not cover any damage to your mobile device or other personal property that may result from the use of our products.

Claim Procedure

If you believe your product is defective and covered under this warranty, please contact our customer service team at info@pooleegadgets.com  to initiate a warranty claim. Our team will provide you with instructions on how to return the product for inspection and repair or replacement. You will be responsible for shipping costs to return the product to us for warranty service.

If we determine that your product is not covered under this warranty, or if the defect is not covered, we will contact you with an estimate for repair or replacement, including shipping costs.

General

This warranty is the sole and exclusive warranty provided by our brand, and all other warranties, whether express or implied, are hereby disclaimed. Our liability under this warranty is limited to the repair or replacement of the defective product, and we shall not be liable for any incidental, consequential, or punitive damages arising from the use of our products. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

Thank you for choosing our mobile accessory brand! We hope you enjoy your purchase and look forward to serving you in the future.